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Rating Data Hygiene: A Staffing Perspective

Andrew Buhrmann
June 20, 2023
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If you think about it, your agency's database is very much like a restaurant. It serves up valuable information (or 'meals') to different 'customers'—recruiters, hiring managers, even your automation systems. Now, imagine if the kitchen (your data repository) was disorganized or dirty. The quality of the meals (information) it serves would be compromised, leading to unhappy customers and potentially harming your reputation.

Just as food safety ratings provide a standard for restaurant hygiene, staffing agencies need a measure for their data hygiene. This blog post will use the four food safety ratings as an analogy to demonstrate the importance of data hygiene in staffing and how it impacts different aspects of your operation.

1. Excellent: No or Few Critical Violations

An 'Excellent' rating is akin to having a database with no or few inaccuracies. This means your data is clean, well-organized, updated, and enriched regularly. It's a database where AI and automation systems can thrive, serving up perfect matches for job-candidate pairing and creating personalized marketing campaigns. This efficient 'kitchen' leads to satisfied 'customers'—candidates placed quickly, clients served well, and high agency productivity.

2. Good: Some Critical Violations

A 'Good' rating translates to a database that mostly has reliable data, but some inaccuracies are present. Just as a restaurant may pass health inspections but has occasional mishaps that lead to critical violations, a staffing agency's database may contain some outdated or incorrect information. This could slightly impact the effectiveness of AI and automation systems, resulting in minor discrepancies in job-candidate matching or slightly less targeted communication.

3. Okay: Many Critical Violations

An 'Okay' rating equates to a database with many inaccuracies. These 'violations' can range from outdated candidate contact information to incorrectly tagged skills or experiences. As a restaurant with many violations would fail to consistently provide quality meals, a database in this state cannot reliably support AI and automation systems. This could lead to significant mismatches in job placements, ineffective marketing campaigns, and overall decreased agency efficiency.

4. Needs to Improve: Multiple Return Inspections Needed

The 'Needs to Improve' rating corresponds to a database riddled with errors, outdated information, and poor organization. Like a restaurant that has been repeatedly closed for health violations, this database fails to support the agency's operations effectively. AI and automation systems operating on this database would yield unreliable and inconsistent results, causing considerable inefficiencies and potential damage to the agency's reputation.

Just as a restaurant's success hinges on its kitchen's cleanliness and organization, a staffing agency's success largely depends on the quality of its database. Regular 'inspections' and 'clean-ups' are essential to maintain data hygiene, just as they are in a restaurant. By understanding the state of your database and committing to regular upkeep, you can ensure your 'kitchen' remains at an 'Excellent' rating, serving up the best 'meals' for your 'customers.' Using a tool like Candidate IQ, you can ensure your data is clean, standardized, and enriched—ready to support your agency's operations and drive your success in the staffing industry.